Steve Drain

WORK HISTORY

EDUCATION

SKILLS

ABOUT STEVE DRAIN

I am a passionate, positive and strategic leader with a great deal of technical and management experience alongside a solid history of delivery within the bounds of high executive expectations and strict budget control.My career has spanned customer engagement (pre-sales, technical delivery), engineering, software development, automation and management. In each of these areas I quickly adapt and rise to the challenge whilst managing multiple complex projects with competing priorities.I have worked on defining strategies as well as building processes to support automation in a way that encourages, rather than stifles innovation whilst ensuring full regulatory and audit compliance. Each time, I ensure that this drives savings in time and costs as well as considerably reducing risk to our systems.I have a reputation as someone who owns solutions from start to finish. From the initial stages of identifying the problem, building out the design until we have a proposed solution and finally delivering a product, all the time working with my customers and senior stakeholders to ensure we hit the mark first time. I believe that building strong, quality relationships with both internal and external colleagues and stakeholders works to ensure teams deliver a premium solution. Personally, I am also very passionate about reporting and analytics, ensuring that solutions are properly monitored and reported against so teams are able to make the right tactical and strategic choices as well as reporting to wider groups.Throughout each project, I have also managed the training of colleagues through third party or in-house developed courses as well as the hand-over of tools to the right teams in an organization to support them going forwards. My technical background and extensive experience mean I am rapid in learning, testing and deploying Enterprise software or developing a custom, in-house solution to better meet the needs of the business and our customers.Proven people management skills in retail and IT environments. I am experienced in mentoring colleagues and reports to aid their personal and professional development. I also have experience as a cost center manager, ensuring I manage both resource, training and travel costs within strict and ever-changing budgetary requirements.