Steve Doucette
Vendor Manager, Td Enterprise Vendor Management @TD
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WORK HISTORY
Vendor Manager, Td Enterprise Vendor Management @TD
Proactively manage 2 critical strategic credit bureau vendors (Equifax and TransUnion) with annual spend of greater than $15MM. Negotiated and finalized new Agreements with both bureaus closing significant risk gaps to the bank. Collaboratively work with internal and external stakeholders in a way that positively engages their support using problem solving, persuasion and proactive communication skills. Manage the relationship with the various lines of business to identify cost avoidance opportunities across both bureaus Completed required Risk Assessment activities ensuring vendors continue to work within TD standards. Developed and implemented several key operational initiatives designed to ensure consistency and mitigate risk. Monitored vendor performance to ensure adherence to SLA and operational targets, through the administration of effective report card programs. Evolved the existing governance cadence to maximize interaction efficiency with both vendors.
EDUCATION
University of Toronto Scarborough
Bachelor of Science (B.Sc.)
SKILLS
ABOUT STEVE DOUCETTE
Extensive experience includes: Vendor & Contract Negotiation Risk Management, Audit & Compliance Governance.
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