Steve Donatelli
Director of Operations @Shoreline Orthopaedics
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WORK HISTORY
Director of Operations @Shoreline Orthopaedics
Work collaboratively with cross functional teams to optimize workflows and efficiencies for the practice’s 3 locations• System creation and selection for intake, registration, scheduling, and patient communications to promote employee efficiency and allow the practice to make data driven decisions• Responsible for all strategic planning, process improvement, financial management, and administrative performance• Oversees facility management Shoreline’s 3 clinics, regulatory compliance for the clinics and ASC, and operational excellence company wide• Servant Leader proficient personnel administration, employee development, and team building• Fostered a culture of continuous improvement and accountability to drive productivity and efficiency• Developed a patient experience that maintained high standards of care from start to finish• Developed clear onboarding plans and competencies for every position at the company (MDs to registration)
EDUCATION
Northwood University
Bachelor of Business Administration (BBA)
ABOUT STEVE DONATELLI
I am passionate about delivering quality care and services to patients with mental health needs, and collaborating with clinical leaders to ensure compliance and accreditation. I excel at building and developing high-performing teams, creating and implementing operational policies and procedures, and driving change and innovation. I have a proven track record of increasing patient volume, revenue, and profitability, as well as improving employee and client satisfaction. I have a Bachelor of Business Administration degree in Business Administration and Hospitality Management from Northwood University.
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