Steve Cox

About Steve Cox

With over 12 years of experience as the CSO at TeleVoIPs, I am passionate about providing advanced communication services while maintaining a white-glove approach to customer care. I lead a sales team that identifies and qualifies opportunities, drives customer engagement, and closes deals with referral partners and clients across various industries and sectors.

Experience

1. CSO

   TeleVoIPs - Reliable Business Communication

   Jun 2013 — Present

   Responsible for growing the sales team in quality and quantity is number one! Additional responsibilities include training the inside sales team to identify and qualify opportunities and drive the customer engagement along with coaching outside sales representatives in order to close the deals. Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities by meeting and exceeding sales targets.

Education

• New Horizons Computer Learning

  Microsoft Certified Systems Engineer, MCSE

  2000 — 2001

• Georgia State University

  Bachelors of Arts, Political Science Pre-Law

  1991 — 1998

• Cisco

  CCNA, Cisco Certified Network Administrator

  2005 — 2006

• ITIL

  ITIL Foundation

  2010 — 2011

Skills

• Customer Service
• Sharepoint
• Active Directory
• Windows Server
• Voice Over Ip (Voip)
• Windows 7
• Network Security
• Vmware
• Microsoft Exchange
• IT Management
• Servers
• Itil
• Cloud Computing
• IT Operations
• Operating Systems
• Virtualization
• Routers
• Information Technology
• Technical Support
• Sales
• Troubleshooting
• Vendor Management
• Management
• Disaster Recovery
• Telecommunications
• IT Outsourcing
• IT Strategy
• Networking
• Leadership
• Business Process Improvement
• Computer Hardware
• Voip
• Data Center
• Network Administration