Steve Clemmett

WORK HISTORY

EDUCATION

ABOUT STEVE CLEMMETT

I am a tenacious, self-driven professional with a particular talent for identifying weaknesses in processes and systems and I thrive on being able to deliver the solution. My experiences gained from roles in IT, training, security, compliance and retail management makes my skill set much more rounded. This gives me a better insight into differing requirements across a number of business channels and enables me to add value in most areas. I am particularly effective in communicating with internal and external customers whether verbal or written. I am particularly confident in leading meetings and delivering group or one to one training sessions. I always seek to nurture positive working relationships across all business levels. I see myself as a natural leader and I am passionate about an inclusive approach to how I work. I believe we can get more out of our teams by making them feel part of the journey as opposed to a number.Core Skills inclusive of• Business/Systems Analysis - specific strengths lie in process analysis to identify and deliver significant efficiency gains and deliver change• Software testing and scripting – leading test teams to identify and remedy faults/bugs in IT developments through driving best practice and overseeing approach• IT Development –end to end delivery of bespoke and off shelf user interface from concept to shop floor • Compliance – key management responsibilities across many channels – particularly finance provision, mis-selling of products and GDPR• Security - Internal/External fraud investigation, risk assessment and security of staff including management of budgets for deterrence resource – i.e. CCTV• Sales/Customer Service – customer facing in fast paced, high turnover environment• Multi-site line management – extensive experience of managing small and large teams using KPIs and Performance Management• Warehousing/Distribution/Logistics – extensive transferrable experience gained within compliance, integrity, process, training, team management and WMS implementation• Training – Development and delivery of group and one to one training packages • IT literate – highly proficient in the use of all Microsoft software packages – Word, Excel, Office, Visio• Communication - Detailed, accurate and concise communicator - verbal and written