Steve Caruso

Service Delivery Manager @Origami Risk

Atlanta, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2021 — Present

Service Delivery Manager @Origami Risk

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Atlanta, GA, US

Promoted to lead, manage and coach team of Senior Client Executives, Business System Analysts and Technical Consultants to ensure high quality of customer service for internal and external stakeholders, increase team\'s technical and business acumen. Develop and maintain high level engagement with key clients.

EDUCATION

N/A

Syracuse University

BS

SKILLS

IntegrationRequirements AnalysisBusiness ProcessRequirements GatheringInsuranceTeam BuildingRisk AssessmentProject ManagementLeadershipData AnalysisProcess ImprovementSecurityVendor ManagementSoftware Project ManagementSoftware DocumentationSdlcVisioSharepointBusiness IntelligenceBusiness AnalysisCross-Functional Team LeadershipBusiness Process ImprovementRisk ManagementBusiness Strategy

ABOUT STEVE CARUSO

With over 20 years of risk management, loss control, technology and client & team management experience I am a solution focused leader. I am driven by authentic and deep relationship building with all stakeholders within my organization and clients we serve. I have a performance-proven career of creating internal and external allies to drive business strategies, while delivering successful results for clients and broadening client partnerships. I have a talent for making swift assessments and turning obstacles into opportunities while leading and embracing change. I have experience leading effective teams while creating an environment to innovate and grow. I have a mentorship approach to peers as well as emerging talent.

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Steve Caruso — Service Delivery Manager at Origami Risk in Atlanta, GA, US | Unifers