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Current company First Call Parts
Medical Equipment Manufacturing · 49 employees · Founded 1996 · Salem, Virginia, United States
First Call Parts is an individually owned and operated replacement parts company, specializing in Philips, Siemens, and GE imaging systems. Our commitment to excellence in both parts and customer service are second to none. Our main goal is to provide a level of support that not only meets but exceeds your expectations, because when you succeed we succeed. We\'ve added a new web portal and mobile application to help expedite your request more efficiently and give another contact point to our customers. Do not compromise quality and reliability, make one call to First Call Parts for your replacement imaging parts needs. Certification was granted by TUV Rheinland of North America as of August 15, 2016. Certification to ISO 9001:2015 signifies that we have a quality management system that has been audited by a third party and deemed to be effective and able to consistently provide a product that meets all requirements of interested parties. This certification should provide customers with confidence that we can provide repaired, refurbished, and tested imaging system parts that will meet your needs and expectations. Certification symbolizes commitment not only to continual improvement but to customer satisfaction as well. Quality Policy: To consistently provide superior customer service that provides value and satisfaction and deliver top quality products that rival OEM replacement parts. We are committed to refining our quality, expanding our capabilities, developing our employees, and being socially responsible. We are dedicated to meeting customer, regulatory, internal, and ISO requirements and ensuring the continual improvement of our quality management system.