Steve Biles
Director of Customer Service and Inside Sales @Dentsply Sirona
Charlotte, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2020 — Present
Director of Customer Service and Inside Sales @Dentsply Sirona
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Provides thought leadership and strategic guidance for the Customer Service and Inside Sales teams consisting of 150 professionals throughout North America. Champions the development of new infrastructure, processes, training and technology to ensure the highest levels of customer satisfaction and revenue generation.
EDUCATION
N/A
Indiana University - Kelley School of Business
BS, Management, Psychology
N/A
Providence College
MBA, Finance
SKILLS
ForecastingNew Business DevelopmentTeam LeadershipProduct MarketingManagementSellingNegotiationMarketing StrategyCredit ManagementCustomer ServiceCustomer Relationship Management (Crm)Business StrategyComplianceHealthcareBudgetsMedical DevicesSalesforce.comProduct ManagementStart-UpsSales ManagementCompetitive AnalysisBusiness PlanningBusiness Process ImprovementSales OperationsStrategic PlanningSales ProcessLeadershipBusiness DevelopmentSalesB2bOperations ManagementCrmFinancial AnalysisBudgetingProcess ImprovementPricingChange ManagementBusiness-to-Business (B2b)Account ManagementTeam Building
ABOUT STEVE BILES
Customer Operations Executive with demonstrated ability to develop and execute strategies…
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