Steve Bescoby
Account Director @DX Group
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WORK HISTORY
Account Director @DX Group
Appointed oversee commercial, customer, and operational activity for 6 dedicated logistics contracts operating across 21 shared and dedicated service centres. • Led the successful on boarding and implementation of DX’s new customer in the beauty industry, with a revenue spend of around £15m. • Providing ongoing management of all aspects of the a major account including revenue, operations, health and safety and staff to support in their transitioning into a modern and competitive retailer. • Oversaw the introduction of various new technologies for a major contract which successfully stemmed the loss of their agents from 20% to 8% annually over the last 2 quarters. • Also, managing 5 other major contracts with an annual spend of around £25m, providing critical oversight and co-ordination on operational, commercial and strategic development. • Played a key role in supporting the customers strategic direction and development at board level, providing critical advice and guidance. • Improved the customer service and operational management, ensuring excellent customer service and operational management to achieving 100% attempted and 98% delivery success.
EDUCATION
The University of Huddersfield
Diploma, Logistics & Transport
Nunnery Wood High School, Worcester
8 GCSE's, GCSE
Worcester College of Technology
HND, Management
ABOUT STEVE BESCOBY
A motivational and engaging Executive, experienced operating at a senior level in a variety of leadership, operational, planning, strategic and project roles. A proven track record of transforming performance, building strong stakeholder relationship, shaping strategy and driving business objectives. Personable and energising leader who is dedicated to the professional and personal development of all colleagues. Seasoned in building and driving high-performing teams to deliver against expectations and is capable of cultivating collaborative and supportive working environments.
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