Sterling I. S. Smith
Senior Manager, Operations @J.B. Hunt Transport Services, Inc.
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WORK HISTORY
Senior Manager, Operations @J.B. Hunt Transport Services, Inc.
Ridgefield, WA, US
Train on and audit all processes and procedures needed to execute the day-to-day operationsServes as the primary point of contact for assigned customers and communicates with internal departments to provide exceptional serviceResponsible for various operational, financial, and service reporting on an ongoing basisResponsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitabilityOversee fleet operations, including driver coverage, customer service, safety, compliance, and employee retentionFilling in for director when they are absentFacilitate and determine employee trainings and development
EDUCATION
George Fox University
Bachelor’s Degree, Entrepreneurship/Entrepreneurial Studies
SKILLS
ABOUT STERLING I. S. SMITH
Experienced Business Manager with a demonstrated, well rounded history of leadership. Skilled in Project Management, Customer Service, Sales, Marketing Strategy, and Accounting. Strong professional with a Bachelor’s Degree focused in Entrepreneurial Studies from George Fox University.
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