Sterling Simcox
WakeMed Health
- Role
- Manager, Application Support at WakeMed
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Sterling Simcox
Healthcare IT Leader with 13+ years of experience driving enterprise-wide technology initiatives, optimizing clinical workflows, and leading high-performing teams in Epic EHR environments. Proven track record of aligning IT strategy with organizational goals to improve patient access, enhance operational efficiency, and deliver multimillion-dollar returns. Adept at building partnerships across clinical, administrative, and technical teams, fostering a culture of innovation, and steering complex, high-budget projects from vision to execution
Experience
Manager, Application Support
Aug 2022 — Present
Lead an 20 member application support team responsible for Epic Ambulatory, Cadence, Grand Central, and Home Health modules. Oversee strategic initiatives that align IS operations with organizational objectives, optimizing patient flow, provider efficiency, and patient experience. Manage multi-million-dollar technology budgets, develop governance structures for application enhancements, and partner with clinical and administrative leaders to deliver scalable, sustainable solutions. Spearheaded initiatives that reduced operational bottlenecks, improved uptime and performance metrics, and advanced the health system’s digital transformation roadmap.
Education
University of Phoenix
Master of Healthcare Administration
North Carolina Central University
Bachelor's degree, Criminal Justice/Law Enforcement
2010 — 2014
Skills
- Organization
- Idx
- Account Management
- Management
- Team Building
- Healthcare
- Microsoft Excel
- Phone Etiquette
- Team Leadership
- Vehicle Maintenance
- Financial Planning
- Microsoft Office
- Cardiopulmonary Resuscitation (Cpr)
- Auditing
- Cpr Certified
- Medical Records
- Firefighting
- Training
- Customer Satisfaction
- Cash Management
- Fire Prevention
- Bartending
- Scheduling
- Payroll
- Customer Service
- Report Development
- Analytical Skills
- Public Speaking
- Social Media
- Maestro
- Master Scheduling
- Fire Safety
- Clerical Skills
- Budget Process
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