Sterling Perez
Human Resource Manager @Done For You Tax
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WORK HISTORY
Human Resource Manager @Done For You Tax
Port St Lucie, FL, US
Overseeing client delegation, ensuring accurate alignment between client needs and tax professionals-Resolving high-volume customer escalations, disputes, and refund requests with professionalism and clarity.
EDUCATION
Western Illinois University
Bachelor's Degree, Radio and Television Broadcasting Technology/Technician
ABOUT STERLING PEREZ
Operations and HR leader with 10+ years of experience across hospitality, entertainment production, event management, and military environments. I specialize in optimizing workflows, leading high-performing teams, and managing complex, high-stakes operations with clarity and precision.Currently serving as a Human Resources Manager and Director of Experiences, I align people, process, and performance to drive efficiency, resolve escalations, and deliver exceptional client and employee experiences. My background includes large-scale event production, executive stakeholder relations, and team leadership at scale—including service in the U.S. Marine Corps.My most notable strengths are adaptability, accountability, and results-driven leadership.
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