Sterling Jones

Customer Support Sr. Director, Director, manager , and Customer experience manager with over 30 years of experience in the support arena

Role: Oracle
Location: Ocean City, MD, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Sterling Jones

As a Support Program Manager at Oracle, I managed multiple customer experience…

Experience

Oracle
Present

Skills

Program Management
IT Operations
Hospitality
Vendor Management
Hotels
Recruiting
Project Planning
Leadership Development
Budgets
Hospitality Management
Service Delivery
Business Analysis
Leadership
Customer Satisfaction
Training
Team Leadership
Teamwork
Team Management
Account Management
Change Management
Project Management
Team Building
Management
IT Management
Software Documentation
Performance Management
Crm
Employee Training
Itil
Cross-Functional Team Leadership
Call Center
Employee Relations
Process Improvement
Analysis
Archery
Operations Management
Customer Service
Business Process
Outsourcing
Sales

Contact information

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Work email
•••••@oracle.com
Personal email
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Current company

Oracle

IT Services and IT Consulting · 10K employees · Founded 1977 · 2300 Oracle Way, Austin, Texas, 78741, US

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on. This LinkedIn page serves as Oracle’s official global company presence, connecting our team, customers, and partners worldwide. If you’d like to join us, please visit our Careers page: https://www.oracle.com/corporate/careers/ For investor news, SEC filings, and financial information about Oracle (NYSE:ORCL), please visit https://investor.oracle.com/home/. Follow us on X: x.com/oracle Like our page on Facebook: facebook.com/Oracle/ Follow us on Instagram: instagram.com/oracle/

oracle.com

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