Stephen Schroth
- Role
- Executive Vice-president Enterprise Design Officer Founder Key Design Studio at KeyBank
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Stephen Schroth
Stephen is a transformational leader, change agent and intraprenuer with a consistent…
Experience
Executive Vice-president Enterprise Design Officer Founder Key Design Studio
Aug 2020 — Present · Cleveland, OH, US
Founded an award-winning in-house design agency driving user-centered transformation and growth for the 3.5 million customers and employees of a 200 year-old bank • Grew team from one product designer to 48 designers with experience across a broad range of industry verticals and design disciplines • Successfully led hundreds of design engagements across all customer segments and delivery platforms • Demonstrated design engagement impact includes millions in incremental revenue and cost savings, new sales and service models, operational improvements, and product and service innovation • Built a design-thinking framework, repository of design tools, and enterprise design training • Developed an Enterprise Design System to improve collaboration, consistency, accessibility, and speed • Opened a physical studio as Key’s first design lab for collaboration, ideation, and innovation • Received multiple industry awards including Key Bank’s first JD Power Award
Education
University of St Andrews
Junior Year Abroad, History
1990 — 1991
Wake Forest University
BA, History
Wake Forest University School of Business
MBA
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