Stephen Smith

Virtual Chief Information Officer (Vcio) @Simpleworks

Harrison Township, MI, US
EMAILS
s•••••@simpleworksit.com
MOBILE NUMBERS
+12•••••••87

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WORK HISTORY

Sep 2021 — Present

Virtual Chief Information Officer (Vcio) @Simpleworks

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Colorado Springs, CO, US

Oversee the use of Information Technology for managed service customers and provide clients with strategic IT guidance and planning services to drive innovation and business growth, and improve IT service delivery through best practices, standardization, and automation.

EDUCATION

N/A

Central Michigan University

Mechanical Engineering

N/A

Chapman University

Bachelor of Science - BS, Computer Information Systems

SKILLS

Business DevelopmentBusiness IntelligenceProgram ManagementSix SigmaVendor ManagementEnterprise SoftwareIntegrationProject Portfolio ManagementItilProduct DevelopmentPmpLeadershipProcess OptimizationStrategySoftware DevelopmentProcess ImprovementLeadership DevelopmentRelationship ManagementIT StrategyAnalyticsManagementProcess EngineeringCross-Functional Team LeadershipBusiness AnalysisIT ManagementBusiness Process ImprovementTestingSoa

ABOUT STEPHEN SMITH

I help create breakthroughs for clients with operational improvements, strategy roadmaps, IT portfolio optimization, and operational restructuring to improve business outcomes. Companies today recognize that achieving market leadership requires strong information technology capabilities. They embrace risk, agility, innovation, and technology-enabled change to drive new products and services that create differentiated customer experiences. As a leader in the information technology field, my accountability is to ensure IT teams deliver on this imperative. To achieve this, I optimize operations and costs, increase delivery capability focused on what matters, and create a continuous improvement culture. Some of my notable career achievements include:• Guiding successful digital transformation initiatives by addressing cultural change and organizational integration of technology in business decision-making and product development functions, including holding patents for innovative system designs.• Delivering global portfolios of projects with the annual scope of investment at $50M+, contributing more than 175% ROI in cost savings, margin improvements, and risk mitigation.• Effective reduction of technology obsolescence by adopting “Cloud-first” and portfolio life-cycle managementMy leadership philosophy is simple and straightforward. I recruit and retain top talent, develop IT professionals into high performers, and give people the latitude to effectively innovate and do their jobs. By creating a culture rooted in open communication, autonomy, and accountability, I position individuals and organizations for success. If you would like to connect, please contact me at s••••••••@comcast.net.Key Skills• Strategy and Architecture• Knowledge Management and Collaboration• Program and Project Management• Software Development• Infrastructure Engineering • IT Service Management• Leadership and Team Development• Performance Management and Continuous Improvement• Risk Management and Controls• Digital Transformation• Supplier Management

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