Stephen Romer
National Laser Service Manager at Ideal Image
- Role
- National Service Manager at Ideal Image
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Stephen Romer
Exceptionally driven high achiever with a proven track record in Medical and Industrial…
Experience
National Service Manager
Feb 2015 — Present · Philadelphia, PA, US
I oversee the daily operations of the Laser Field Service Department.Create and maintain the Field Service Standard Operation Procedures.Installed and repair Candela\'s Mins Gentle and Gentle Max Pro Lasers.We are building an Internal Service Department from the ground up to reduce costs and provide superior service to our centers. I love my job, because I enjoy building Service Field Teams that deliver above expectations service.
Education
Camden County College
AS
Rutgers, The State University of New Jersey
BA
Skills
- Budgeting
- P&L
- Financial Analysis
- Financial Management
- Pricing
- Customer Service
- Team Building
- Excel
- Customer Relations
- Process Improvement
- Operations Management
- Problem Solving
- Microsoft Office
- Word
- Inventory Management
- Mentoring
- Powerpoint
- Continuous Improvement
- Forecasting
- Business Planning
- Customer Satisfaction
- Analysis
- Business Strategy
- Troubleshooting
- Scheduling
- Six Sigma
- Manufacturing
- Planning
- Outlook
- Negotiation
- Business Analysis
- Team Leadership
- Contract Negotiation
- P&L Management
- Access
- Cost Reduction
- Business Process Improvement
- Erp
- Medical Devices
- Team Management
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