Stephen Rodriguez
- Role
- Ncell
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Stephen Rodriguez
As an accomplished Customer Operations Executive with over two decades in the industry, I…
Experience
Present
Education
University of Bridgeport
Master of Business Administration (MBA), Business Administration and Management, General
2006 — 2008
Skills
- Team Leadership
- Telecommunications
- Quality Assurance
- Customer Experience
- Computer Hardware
- Microsoft Excel
- Troubleshooting
- Management
- Team Building
- Call Center
- Cross-Functional Team Leadership
- Voip
- Contact Centers
- Customer Retention
- Customer Service
- Customer Satisfaction
- Training
- Microsoft Office
- Call Centers
- Process Improvement
- Performance Management
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