Stephen R. Mellor
- Role
- Customer Account Executive at Comcast
- Location
- Wayne, PA, US
- LinkedIn followers
- 500 followers
About Stephen R. Mellor
Versatile professional experienced in customer service, sales, consulting and technology.…
Experience
Customer Account Executive
Jan 2013 — Present
Support Comcast Business Services in providing world class service to customers, including all areas of high speed internet, telephone and cable products and services. Promptly resolve diverse customer inquiries (technical and non technical), troubleshoot and diffuse critical issues and problem solve business challenges for new and existing national customers. Utilize a variety of software applications to diagnose and resolve technical difficulties. Manage demanding call volume tightly and timely against multiple sophisticated quality and efficiency metrics. Recognized several times for exceeding performance expectations and customer relations.
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