Stephen P. Kinch

WORK HISTORY

EDUCATION

SKILLS

ABOUT STEPHEN P. KINCH

Product Management | User Experience Design | Marketing | Change Management Possessing exceptional product management skills, I maintain strong emphasis on finding new ways to solve customer problems by creating end-user designs delivering a solution that fuses corporate branding, modern aesthetics, and usability for an engaging mobile experience and making people’s lives better.Acknowledged as a go-to guy ready to step in, understand the goal, identify what needs to happen, owning it, and driving it through innovation and strategy defining the future direction of products/services.With guiding values of conviction, integrity, and trust, I am a person who is not afraid to ask the tough questions and reveal different points of view in the teams I lead, and then step in and make a call when a decision has to be made to drive things forward.My focus is constantly on identifying the problem that needs solving and finding intuitive and innovative ways of getting it done. My desire to understand what people want, and why they want it helps me understand their real motivation and needs.• Managed teams of up to 50, including Product Managers, Art Directors, Copy Writers, User Experience Designers, Mobile and QA Engineers, Technology Stack Solution Architects, Business Analysts, Testers, Developers, and Account Managers. • Established the precedent that a small team, working in an agile methodology could launch and provide continuous customer driven delivery of digital products, leading to 3 multi-national releases supported by Apps for iOS, Android, and Windows Phone for the 7-Eleven app, which has now been downloaded and installed on devices. • Redefined the Business/IT relationship internally within 7-Eleven and created a first portfolio-level view of business initiatives requiring IT support, which led to our first enterprise roadmap and created the first catalog of services provided by IT Resources and external third-party partners.