Stephen Neff
Patient Services Representative at TOWER HEALTH URGENT CARE, LLC
- Role
- Patient Services Representative at Tower Health Urgent Care
- Location
- Phoenixville, PA, US
- LinkedIn followers
- 500 followers
About Stephen Neff
Learning and development professional with experience in delivering successful, targeted technical and core skills training solutions for the healthcare IT, health insurance, and ecommerce industries. Looking for next opportunity.Competencies include: • Business development/needs assessment • ADDIE Cycle• Strategic business/learning partnerships • Instructional design and development• Business process consulting • Training delivery• Revenue cycle management • Technical systems support
Experience
Patient Services Representative
Nov 2019 — Present · Limerick, PA, US
Greet and register patients, maintain accurate electronic medical records, answer incoming calls, and problem solve when needed. Work with the team to promote a positive patient experience.
Education
University of Phoenix
MaED, Adult Education
2002 — 2003
Susquehanna University
Bachelor of Science, Management and Economics
Temple University
MBA, Human Resources
Skills
- Interviews
- Instructor-Led Training
- Leadership
- Training
- Account Management
- Management
- Human Resources
- Blended Learning
- Onboarding
- Employee Training
- Training Delivery
- System Administration
- Learning Management
- Curriculum Design
- Executive Coaching
- Organizational Effectiveness
- Business Process
- Workshop Facilitation
- Instructional Design
- Personnel Management
- E-Learning
- Career Development
- Consulting
- Strategy
- Coaching
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