Stephen Lizardo

Field Service Representative @Wabtec Corporation

Toronto, ON, CA

Serve as a trusted advisor during project execution, providing advanced technical expertise and strategic direction to ensure seamless delivery of warranty work, system modifications, and maintenance operations- Guide teams through troubleshooting and resolving complex technical issues, ensuring alignment with project goals and organizational standards- Collaborate with stakeholders to define project scopes, develop execution plans, and optimize resource allocation, achieving a 35% increase in efficiency and a 21% reduction in costs- Oversee multi-location operations, standardize processes and ensure compliance with regulatory, safety, and quality protocols across all sites- Leverage data-driven insights using tools like SAP to monitor project performance, identify risks, and provide actionable recommendations to senior leadership- Act as the primary liaison between field operations and engineering teams, fostering clear communication and expediting the resolution of challenges during critical phases- Drive process improvements, introducing strategies that enhance execution efficiency, reduce downtime, and deliver projects on time and within budget- Mentor and support field teams, cultivating technical skills and ensuring consistent adherence to organizational standards and best practices.