Stephen Kurianparambil
Customer Onboarding & Success @ RippleHire | Generalist | University College Dublin
- Role
- Associate Director - Customer Success at RippleHire
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Stephen Kurianparambil
Experienced Customer Success and Implementation leader with 8+ years in HR Tech, BFSI, and Healthcare. Skilled in enterprise product implementation, stakeholder management, and strategic partnerships, with a strong focus on customer onboarding, integration design, and process optimization.Currently leading customer success, implementation, and pre-sales efforts at RippleHire, ensuring seamless adoption of ATS/Talent Acquisition Cloud solutions. Passionate about leveraging technology to drive business growth, enhance customer experiences, and streamline HR tech solutions.Previously held key roles at Gartner, CRMNEXT, and Accenture, specializing in market research, business analysis, and SAP HR implementations.MSc in Strategic Management & Planning – UCD Michael Smurfit Graduate Business School.Let’s connect!
Experience
Associate Director - Customer Success
Nov 2024 — Present · Mumbai, IN
Education
UCD Michael Smurfit Graduate Business School
MSc Strategic Management
Don Bosco Institute of Technology (D.B.I.T)
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2010 — 2014
St. Xavier's College
HSC, Geology/Earth Science, General
2008 — 2010
Skills
- Teamwork
- Team Management
- Crmnext
- C
- Bfsi
- Databases
- Technical Documentation
- Abap
- Powerpoint
- Microsoft Excel
- Webdynpro
- Requirements Gathering
- Scope Planning
- Java
- Public Speaking
- Customer Relationship Management (Crm)
- Sap HR
- Sql
- Microsoft Word
- Oracle
- Sap Implementation
- Assembly Language
- Sap Workflow
- Microsoft Office
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