Stephen James
Operations Manager @Best Practice Group Ltd
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WORK HISTORY
Operations Manager @Best Practice Group Ltd
Best Practice Group is an independent advisor that helps you reduce the cost of working with major outsourcing, technology and shared service partners, whilst ensuring you gain maximum benefit from the solutions they provide to you in a much shorter time frame.My time at Best Practice Group has followed a steep career path from joining in 2011 as a Graduate Consultant, I have held positions from Digital Marketing Manager, Project Manager, Procurement Consultant and most recently as Operations Manager.As Operations Manager, I have oversight and responsibility for all activities that contribute to the effective delivery of client services including resourcing, quality control, ROI and processes. I am also heavily involved in Business Development, Sales, Marketing and the delivery of my own client projects.Read more about Best Practice Group including a weekly blog, free white papers and webinars -
EDUCATION
The Manchester Metropolitan University
1st Class, BA (Hons) Business
ABOUT STEPHEN JAMES
Operations Manager and Consultant - BEST PRACTICE GROUP I help public and private sector organisations get the best value from their strategic service provider relationships. SPECIFICALLY, I HELP SENIOR STAKEHOLDERS IN: Setting Up New Relationships. You’re procuring or contracting and you need it to work really well. Improving Existing Relationships. You’re in a partnership that could be working better. Exiting Broken Relationships. It’s gone wrong. You need help to exit a relationship early and safely transition to another. → If this is you, send “Strategic Supplier” to s•••••@bestpracticegroup.com * 100% Confidential. EXPERTISE: Project/Programme Management (Prince2 and Advanced MSP) Outsourcing Public Sector Procurement (CIPS) including Competitive Dialogue Contract and Service Reviews Business Process Mapping Negotiation Requirements Technology EXAMPLE PROJECT EXPERIENCE: Advisor for the Irish Houses of Parliament on Cloud Procurement Advised on a £20m Transformation Programme for a Housing Association including the delivery of a Competitive Dialogue procure for an enterprise-wide system Advised on a £65m joint Outsourced ICT Procurement Advised on a £100m Exit and Transition project for a Local Authority covering multiple service areas Advised on a PFI agreement that was not achieving the expected benefits for an NHS Trust Call: Email: s•••••@bestpracticegroup.com Visit:
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