Stephen Henley
Senior Manager, Sales Operations @Dexcom
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WORK HISTORY
Senior Manager, Sales Operations @Dexcom
Founder and leader of the EMEA Sales Operations function within a rapidly growing medical device technology company transforming diabetes care. Built the function from the ground up into a high-performing team driving commercial excellence- Established and scaled CRM systems and processes, implementing robust HCP data governance to enable future predictive analytics and AI-driven engagement- Built Sales Analytics capabilities, deploying Tableau dashboards to deliver actionable insights and improve sales performance- Designed and managed sales incentive compensation schemes, aligned with EMEA and affiliate strategies, including the introduction of the Circle of Excellence awards to recognise and reward high-performing individuals- Enhanced sales effectiveness through coverage models, segmentation, targeting, and sales goal setting- Partnered with BI/IT to automate data integration, accelerating insight delivery and reducing customer attrition- Collaborated with external consultants to embed best practices across data management, targeting, and incentive design- Oversaw the EMEA company car scheme as a key component of sales motivation and retention.
EDUCATION
Keele University
BSc (Hons), Management Science & Computer Science
SKILLS
ABOUT STEPHEN HENLEY
With over 15 years of experience in sales operations, effectiveness, and enablement, I…
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