Stephen Flynn
Patient Operations, Manager @Fridays Health
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WORK HISTORY
Patient Operations, Manager @Fridays Health
Irvine, CA, US
Implemented CRM Solution to scale from patients to Set up and trained an AI tool to reduce response times from 24h to less than 1h- Small-scale startup experience working on multiple other projects, marketing, retention, and planning
EDUCATION
Drake University
Bachelor of Science - BS, Accounting
ABOUT STEPHEN FLYNN
I build systems, fix problems, and try to make life easier for customers, teams, and occasionally myself. Experienced in support, operations, and translating “what is happening” into “here is the plan.” Big believer in continuous improvement, human connection, and not checking Slack on weekends (working on it). Powered by curiosity, discipline, and probably too much coffee.
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