Stephen Chaffin
Claims Improvement Manager (Mat Cover) @CNA Hardy
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WORK HISTORY
Claims Improvement Manager (Mat Cover) @CNA Hardy
EDUCATION
Brunel University of London
BA (Hons), Business & French
Henley Business School
MBA
ABOUT STEPHEN CHAFFIN
A Transformation specialist with nearly a wealth of international & London Market insurance & reinsurance experience, focusing on delivering impactful solutions across the insurance lifecycle. • Known for a consultative approach, excelling in leading complex, cross-functional transformations, particularly within business operations.• With expertise in Six Sigma, Prosci Change Management & stakeholder engagement, providing proven delivery of efficiency, operational excellence & benefit targets at all levels of the organisation. • A successful track record of overseeing large-scale process improvements & technology rollouts, enabling businesses to enhance operational effectiveness while ensuring alignment across global teams.
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