Stephen Carter
TPA/ Insurance Program Manager | MBA | Workers’ Compensation & Liability | National Accounts & Captives | TPA & Carrier Strategy | P&L Ownership | Team Leadership (50+) | Operational Transformation | CPCU (In Progress)
- Role
- National Tpa Account Manager at CCMSI
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Stephen Carter
With nearly two decades in the insurance industry, I specialize in guiding complex risk programs and building trusted executive partnerships across captives, MGAs, PEOs, municipalities, and large employers. My work centers on translating claims performance, operational strategy, and financial insight into clear direction that helps organizations make confident risk and program decisions.Delivered executive-level stewardship influencing contract renewal and strategic service expansion.As an Account Manager at CCMSI, I oversee high-complexity client portfolios, presenting to captive boards and senior leadership while driving outcomes through strategic problem solving, data-driven insights, and strong relationship management. My background also includes branch leadership, where I developed a passion for mentoring teams and aligning people, process, and performance to deliver measurable results.I’m particularly interested in advancing alternative risk and program strategy initiatives that create long-term value for clients and partners. Currently, I am pursuing the Chartered Property Casualty Underwriter (CPCU) designation to further deepen my technical expertise and continue evolving as a strategic leader in the insurance space.
Experience
National Tpa Account Manager
Jun 2023 — Present
Education
University of North Carolina at Charlotte
Bachelor of Science (BS), Economics
2004 — 2007
University of North Carolina at Pembroke
Master of Business Administration - MBA, Financial Services
2017 — 2018
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