Stephen Brooks

E-commerce Technical Product Owner @Nissan Motor Corporation

Nashville, TN, US

Led the transition to a new e-commerce SaaS platform, managing eight internal teams, both onshore and offshoreteams, resulting in a successful launch within five months and a 30% YOY increase in profits during transition.• Successfully managed the launch of an e-commerce direct B2C shipping utilizing parts distribution warehouses.This effort reduced order-to-delivery time by over 65% and decreased cancellation rates by 8%.• Led the technical aspect of the one-off NISMO sushi knife international cross-functional project, which achievedtremendous success through media marketing, selling out in less than 24 hours.• Led a cross-functional project to create an employee single sign-on with secure authentication for employees andretirees, incorporating multi-factor authentication that automatically applied the employee discount.• Supervise the financial administration of the e-commerce technology budget and negotiations.• Received the top possible performance rating in all of NNA Aftersales for my vast FY24 success.

Syracuse University - Martin J. Whitman School of Management

Bachelor of Science (BS)