Stephen Yarwood
Head of Operations @Wickes
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2025 — Present
Head of Operations @Wickes
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Northampton, GB
Helping to transform our contact centre and supporting services.
EDUCATION
N/A
Aberystwyth University
Bachelor of Applied Science - BASc
N/A
Welsh Institute of Rural Studies
Bsc. Hons
N/A
Aberystwyth University
Bachelor of Applied Science - BASc
SKILLS
Performance ManagementRetailBusiness Process ImprovementCall CentersStakeholder ManagementTeam LeadershipCustomer SatisfactionOperations ManagementChange ManagementCustomer RetentionCustomer ServiceProcess ImprovementTeamworkTeam ManagementContact CentersCustomer ExperienceTeam BuildingManagementCoachingBusiness AnalysisLeadership
ABOUT STEPHEN YARWOOD
Strategic leader with 26+ years experience in customer service, contact centre operations…
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