Stephen Worrall Cert

WORK HISTORY

EDUCATION

ABOUT STEPHEN WORRALL CERT

Multinational Client Service Executive Controlled Master Pragammes in Insurance.Work History:Multinational Client Executive 2025 - Present•Controlled Master Programmes - Multiline & Facultive ReinsuranceMulitnational Client Coordinator at AIG Fenchurch Street London, March 20••••25•Engergy & Marine Captive Specialist•Experience in multiline insurance needs of commercial insurance •Handling bespoke needs to large companies.•Binding of Controled Master Programming and Global Fronting for Captives.Commercial Account Handler at Aston Lark, April 2020 – December 2020. • Daily management of clients business needs and queries via phone and email.• Amendments and endorsements of policies both mid-term and at renewal.• Inviting & accepting renewal of polices & generating new leads & opportunities. • Delegated underwriting of Policies for the undertaking and funeral industry.• Assisting in the Rising Star Promotion to market the business within the industry.• Handling payment queries, credit control & Bordeaux for commercial accounts.Insurance Advisor at A-Plan Insurance, July 2017 – April 2020:• Resolving customer queries in order to offer the correct level of cover.• Dealing directly with underwriters to negotiate bespoke policies on behalf of clients.• Processing changes to policies for the policy holder or named persons on the policy.• Credit checking and resolve payment issues with outstanding and defaulted direct debits and sending unpaid policies to debt agencies.• Mentoring and advising new colleagues on insurance procedures and helping them to understand regulations.Key Achievements:• Experienced insurance adviser, with a wide knowledge of personal and commercial lines of insurance and insurance regulations.• Cert CII from the Chartered Insurance Institute• Bachelor Degree in Bioanalytical Sciences Dublin Technological University (formally ITT Dublin) Ireland, 2010