Stephen Turvey-Wright
Head of i t Service Operations Senior Client Service Manager @Unipart
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WORK HISTORY
Head of i t Service Operations Senior Client Service Manager @Unipart
ABOUT STEPHEN TURVEY-WRIGHT
A successful IT professional with over 14 years of ITSM experience within Service Desk, Incident Management, Continual Service Improvement, Major Incident Management, Problem Management, Process and Toolset ownership, Client Service Management and Change Management. Starting my IT career at one of the leading UK outsourcing companies, consistently exceeding targets in a multi-client, multi technology, 24x7x365 environment, before moving to one of the leading retail companies in the U.K, overseeing support changes as Agile Platforms aligned with ITIL, supporting multiple Black Friday changes and assisting with the transition from physical datacenters to Microsoft Azure, ahead of moving into Head of IT Service Management within a global Logistics company, where I am responsible for the delivery of the ITSM function 24/7/365.
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