Stephen Troy Irby

Customer Success Manager

Role
Customer Success Manager - Mid Market at Responsive
Location
Dallas, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Stephen Troy Irby

Customer Success Manager/Engineer experienced in stakeholder management, business…

Experience

  1. Customer Success Manager - Mid Market

    Responsive

    Jan 2025 — Present

    Responsive is the category leader in Strategic Response Management. Our AI agents help revenue teams respond faster and smarter, improve win rates, and capture insightful data that strengthens the entire GTM motion.Partnering with the account team, I am a trusted advisor supporting our customers by successfully implementing, optimizing, and scaling their Responsive platform to achieve adoption goals, efficiency, and maximize return on investment.

Education

  • Texas A&M University-Kingsville

    Bachelor's degree, Psychology

    2015 — 2019

  • William J. Brennan

    High School Diploma

    2011 — 2015

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Stephen Troy Irby — Customer Success Manager - Mid Market at Responsive in Dallas, TX, US | Unifers