Stephen Thomas
Ecommerce Manager @ValueLights
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WORK HISTORY
Ecommerce Manager @ValueLights
Manchester, GB
As eCommerce Manager at ValueLights, I oversee the optimisation and performance of our digital platform, ensuring a seamless and engaging online shopping experience. With a strong focus on customer journey enhancement, I work to refine site navigation, search functionality, and overall user experience to drive conversions and customer satisfaction.Magento Management – Overseeing platform performance, updates, and enhancements to ensure a best-in-class eCommerce experience.Klevu Search & Merchandising – Implementing AI-driven search and smart merchandising strategies to improve product discovery and engagement.Customer Experience & UX Optimisation – Analysing user behaviour to remove friction points and enhance conversion rates.Data-Driven Strategy – Leveraging analytics and insights to continuously refine and improve website performance.By combining technical expertise with a customer-centric approach, I ensure ValueLights remains at the forefront of the lighting eCommerce sector, delivering a high-performing, intuitive, and optimised digital experience.
EDUCATION
The Institute of Direct and Digital Marketing
CPD points, Email Marketing Tactics
St Helens College
HND Multimedia Design, Multimedia Design
Brockenhurst College
Business and Administration (Level 2)
Xchange Training for Creative Professionals
Adobe Dreamweaver for Responsive Emails
The Institute of Direct and Digital Marketing
IDM Award, IDM Award in General Data Protection Regulation 2018
Business Consot Suite 12 Wilmslow House, Grove Way, Wilmslow, Cheshire
Social Media
St helens College
GNVQ, Business Administration and Management, General
The Institute of Direct and Digital Marketing
IDM Professional Certificate in Email Marketing, Email Marketing
SKILLS
ABOUT STEPHEN THOMAS
Experienced e-commerce manager with a proven track record of driving revenue growth and improving online customer experiences. Skilled in developing and implementing effective digital marketing strategies, optimizing website performance, and managing end-to-end e-commerce operations. Adept at analyzing consumer behavior and market trends to identify opportunities for business expansion. Strong leadership abilities with a focus on fostering cross-functional collaboration and delivering results in fast-paced environments. Passionate about leveraging technology and data-driven insights to enhance the overall e-commerce experience and drive business success.
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