Stephen Stearns
- Role
- District Manager at Love's Travel Stops
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
District Manager
Sep 2020 — Present
Senior Leader of 8 Travel Stop Facilities and primary support to General Manager and Support Leaders within market. Responsible for guest service, team/manager development, merchandising, restaurant services, and truck care maintenance services of 22 business units. Responsible to deliver on KPI’s for market segment and achieve business goals per facility. Deliver on operational procedures, PNL responsibility, and work to achieve best in class culture for 474 team members and managers. Drive operations excellence and assist General Managers with support on day to day operations. Work with Support staff to identify areas of opportunity and improve on YOY results. Recruit, staff, and train all leadership positions and identify future leadership within company development guidelines. Work with Division leadership to identify leaders to fill roles outside of the market and create talent plans for all managers to continue career growth. During tenure, oversaw 4 different markets including South Texas/Laredo, Houston, San Antonio, and Central Texas.
Skills
- Customer Service
- Strategic Planning
- Leadership
- Account Management
- Team Building
- Sales
- Budgets
- Negotiation
- Management
- Sales Management
- Operations Management
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