Stephen Spinks
Claims Manager @Pool Re
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WORK HISTORY
Claims Manager @Pool Re
London, GB
SKILLS
ABOUT STEPHEN SPINKS
33 years experience working within insurance industry in the company and Lloyd’s markets, working on Casualty but predominantly Property claims. Various roles encompassing leadership, claims handling and learning and development Experience in dealing with UK and international property claims. Various product lines including open market, binding authorities, reinsurance and captive global programmes. Pro-active approach to handling claims throughout its lifecycle. Close management and engagement with Brokers, Coverholders and TPA\'s to ensure that a quality claims service is provided to the client. Experience in dealing with high value technical claims. Personal delegated authority of $2m Management of CAT events including experience of being \'on the ground\' to support clients, maintain oversight and report on operational status. Proven track record in promoting claims service to existing clients and new business opportunities which includes participating in \'pitch\' tenders with Underwriters. Participated in various committees including- LMA Household Claims committee - LMA UK Property Committee ACII qualified - Chartered Insuer Status Winner of 2018 Insurance Insider Cuthbert Heath Award (Claims & Losses) as part of XL Catlin\'s response to Hurricane Irma and Maria in the US Virgin Islands Commercial and UK Property Claims Employers and Public Liability Claims
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