Stephen Smith

About Stephen Smith

As a Sales and Marketing Operations Manager at WorkRails, I lead and optimize the processes and systems that enable our sales and marketing teams to achieve their goals. I have over 7 years of experience in various roles related to sales development, marketing automation, and SEO, working with companies such as CloudFactory, Oracle, and smaller startups. I have developed and implemented multiple CRM and cloud marketing strategies that have increased lead generation, conversion, and retention rates. Most recently, I have contributed to the growth and success of WorkRails, a platform that helps software companies sell and deliver services. I am passionate about leveraging data and technology to create value and impact for our customers and partners and I\'m always eager to learn new skills and collaborate with diverse and talented teams.

Experience

1. Gtm Engineer

   BigTime Software, Inc.

   Aug 2025 — Present · NC, US

Education

• The University of North Carolina at Chapel Hill

  Bachelor's Degree in Economics

  2012 — 2016

Skills

• Management
• Cold Calling
• Enterprise Software
• Bronto
• Customer Service
• Public Speaking
• Customer Relationship Management (Crm)
• Microsoft Word
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Leadership
• Microsoft Powerpoint
• Social Media
• Account Management
• Recruiting
• Cloud Marketing
• Research
• Shopify
• Marketing Strategy
• Marketing
• Microsoft Office
• Sales
• Email Marketing
• Netsuite
• Project Management
• Software as a Service (Saas)
• Mailchimp
• Erp Software