Stephen Skaggs
- Role
- Architect, Ms at AHEAD
- Location
- Magnolia, TX, US
- LinkedIn followers
- 500 followers
About Stephen Skaggs
ServiceNow Administrator, Developer, and Architect with multiple strengths in…
Experience
Architect, Ms
Mar 2023 — Present · Chicago, IL, US
Lead the architecture and design of complex solutions• Lead the creation of written deliverables• Lead integration design sessions• Lead workshops as process and technical expert• Assist AHEAD Managed Services stakeholders with overall platform strategy and drive the roadmap• Oversee the quality of themes, epics, and stories• Maintains best-practice standards for the development team• Escalation point for development team• Work to influence team members, broader internal team, and external customers, likely includingsenior management, to agree and accept new concepts, practices, and approaches.• Obtain and maintain expert-level certifications with associated qualifications• Identify and communicate opportunities• Provide thought leadership to AHEAD and our clients• Contribute to projects/programs that may address future concepts, products, and technologies• Drive consensus with AHEAD Managed Services stakeholders in solving complex solutions• Assist leadership with building out Enhanced vExpert service for new GTM
Skills
- Windows Server
- Operations Management
- Iphone Support
- Tcp/Ip
- Operating Systems
- Data Entry
- Outlook
- Windows Xp Pro
- Microsoft Office
- Sales
- Computer Maintenance
- Networking
- Process Scheduler
- Petroleum
- Software Installation
- Contract Management
- Software Documentation
- Office 2010
- Computer Hardware
- Windows 7
- Printers
- Windows Xp
- Purchasing
- Team Building
- Time Management
- Microsoft Excel
- Training
- Logistics
- Troubleshooting
- Help Desk Support
- Customer Service
- Microsoft Word
- Procurement
- Ipsec
- Technical Support
- Spreadsheets
- Information Technology
- Maintenance & Repair
- Supervisory Skills
- Telecommunications
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