Stephen Sechio

About Stephen Sechio

Highly motivated retirement plan and service professional with 23 years of experience in the financial services industry. Proven record of effective communication skills to generate, build and cultivate relationships. Exceptional attention to detail to identify continuous improvement opportunities with proven change management knowledge. Experience includes leading large-scale projects and programs, cost reduction, increasing revenue, process efficiencies, regulatory, delivering new technology and replacing end-of-life technology. Exceedingly proficient in metrics tracking, reporting, project financials, issue/risk management, and successful completion of deliverables.

Experience

1. Director, Offer Management

   TIAA

   Feb 2020 — Present · Providence, RI, US

   Responsible for leading the management and development of TIAA’s Offer to its institutional clients and participants, including product lead for the Healthcare and MVC markets and support of Higher Education and SRK. Incorporates a comprehensive approach to product management beginning with product strategy and planning and continue end-to-end through the entire product development lifecycle. Collaborates with internal clients to develop products for the appropriate distribution channels. Other key responsibilities include: • Provide ongoing sales, operations and market support to ensure competitiveness of existing products to meet sales and financial goals including compliance efforts, as well as adherence to industry best practices and other regulatory processes • Leads analysis and evaluation of new business concepts with sponsors and business partners • Leads or supports, as needed, overall development, launch, and integration of new products and services. Coordinates service quality, P&L, and positioning of existing products and product lines• Serve as enterprise wide program manager on prioritized initiatives as needed• Develops operational processes and procedures for products with internal partners. Content expert for business development and training. • Assists in writing marketing pieces, reports, product/field communications and creating forms. • Assists in Web intranet and internet review and maintenance. • Manages medium-sized to complex product/platform implementations. • Leads implementation and launching of new product through coordinating multiple cross-functional product teams, e.g, legal, operations, executive sponsor, portfolio manager, marketing, controllers, etc.

Education

• Plymouth State University

  BS, Business/ Finance

  1991 — 2005

• Bryant University

  Certificate in Human Resource Management, June 2005

Skills

• Customer Service
• Retirement
• Outsourcing
• Human Resources
• Project Management
• Microsoft Office
• Program Management
• Employee Benefits
• Microsoft Excel
• Powerpoint
• Pensions
• Mutual Funds
• Agile Methodologies
• Investments
• Visio
• Six Sigma
• Microsoft Word
• Benefits Administration
• Analysis
• Insurance
• Sdlc
• Ms Project
• Process Improvement
• Crm
• Outlook
• Pmo
• Pmp
• Iphone