Stephen Valdez
Helpdesk Technician i @Stefanini North America and APAC
Houston, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Helpdesk Technician i @Stefanini North America and APAC
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Houston, TX, US
Provide technical end-user support via telephone, email, or web chat.* Provide restorative or maintenance actions to resolve end-user problems.* Respond to end-user problems based on standard procedures.* Correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
EDUCATION
2014 — 2018
University of Houston
Philosophy
N/A
Merit America
IT Support
2008 — 2012
Lone Star College
Associate of Arts - AA, Philosophy
ABOUT STEPHEN VALDEZ
I am an IT professional with hands-on experience in technical support, systems…
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