Stephen Ramsay

Delivery Manager @Resillion

Glasgow, GB

Serve as the primary point of contact for client engagements and project delivery• Coordinate internal teams, resources, and timelines to meet service level objectives• Oversee quality assurance and reporting of test results, vulnerabilities, and recommendations• Support pre-sales activities with technical input and delivery estimations• Ensure compliance with industry standards, certifications, and internal governance• Track and report performance metrics, SLA adherence, and customer satisfaction• Drive continuous improvement in delivery processes, tools, and automation• Liaise with third-party vendors and subcontractors as necessary

University of Paisley

Bsc