Stephen Raia

About Stephen Raia

I\'m a Site Reliability Engineer and trading platform leader with 9+ years of experience…

Experience

1. Senior Developer- Trading Reliability

   PIMCO

   Sep 2022 — Present

   Offer expert assistance to Portfolio Managers and Middle Office teams in utilizing the firm\'s suite of trading applications, ensuring smooth and efficient operation-Analyze quarterly production incident trends, create detailed reports highlighting common issues, and propose strategic improvements to reduce incident frequency-Lead weekly meetings with execution development teams to review key issues, prioritize tasks, and streamline incident resolution efforts-Design and implement Python-based support tools to expedite recovery processes for production incidents -Create and deploy Python scripts for trade lifecycle monitoring, application connectivity checks, and trade status notifications, improving operational efficiency-Spearhead the transition of production monitoring from legacy Splunk to Datadog, enhancing system performance and reliability-Drove the integration of new applications into the team’s support responsibilities, broadening our organizational footprint and reinforcing enterprise stability-Achieve a 50% reduction in Datadog monitoring alerts by minimizing false positives and duplicate notifications -Partner with Business Analysts and QA teams to gather requirements, test, and deploy new functionalities for trading applications

Skills

• Social Media
• Data Entry
• Teamwork
• C++
• Microsoft Access
• Time Management
• Powerpoint
• Microsoft Excel
• Research
• Invoice Verification
• Unix
• Social Networking
• Access
• Management
• Sql
• Os Admin
• Public Speaking
• Invoicing
• Query Writing
• Microsoft Outlook
• Leadership
• Outlook
• Peachtree
• Facebook
• Marketing
• Invoice Processing
• Event Planning
• Donorpro
• Microsoft Word
• Customer Service
• Microsoft Office