Stephen R.
Director, Contract Administration @Amtrak
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WORK HISTORY
Director, Contract Administration @Amtrak
Wilmington, DE, US
Manage Amtrak’s largest and most complex commercial contracts, including commuter rail and long-term operations and maintenance agreements. Lead customer relationships, ensure contract compliance, direct financial and performance oversight, and resolve operational, billing, and liability issues. Collaborate with Finance and Operations to deliver contractual services, coordinate cross-functional teams, and maintain complete contract documentation for a multi-million-dollar portfolio.
EDUCATION
Wesley College, Delaware
Bachelor of Applied Science (BASc), Business Administration and Management, General
Duke University
Certificate, Lean Six Sigma Green Belt Prep Course
Wesley College
Minor, Economics
The University of Alabama
Project Management Program
Wesley College
Bachelor of Applied Science (B.A.Sc.), International Business
ABOUT STEPHEN R.
With over 20 years of extensive experience in the railroad industry, I have developed a strong foundation in customer service, operations, and strategic management. My career spans various leadership roles at Amtrak, where I have honed my expertise in transportation logistics, contract administration, and commercial services. As a certified Locomotive Engineer and Conductor, I possess hands-on operational knowledge, ensuring efficiency and compliance in rail operations. My background in business administration, coupled with my deep understanding of on-corridor and off-corridor operations, allows me to effectively drive business initiatives, enhance service delivery, and foster a customer-centric approach in a dynamic transportation environment.
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