Stephen Premkumar
Proficient in International Business Development, specializing in FMCG distribution, Import/Export operations, Loyalty Programs (SaaS), E-commerce, and Digital Marketing.
- Role
- Head, Business Operations at Customerinspire
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Stephen Premkumar
With over 23 years of business development and operations experience across diverse sectors, I am a seasoned leader who drives growth and innovation in new markets and ventures. As the Head of Business Operations at CustomerInspire, I oversee the delivery of CRM, loyalty solutions, analytics, and loyalty marketplace to clients in India in the Retail, Health and Real estate space. My core competencies include B2B marketing, loyalty programs, cross-border transactions, e-commerce, and digital marketing. I have established and managed successful ventures with go-to-market strategies in Georgia, Turkey, Algeria, Iran, and India, working with businesses in the FMCG, retail distribution, banking, and insurance sectors. I have a sharp business acumen and adaptive decision-making skills to steer strategies and policies towards focused business goals. I am also multilingual, fluent in English and proficient in French, Russian, Georgian, Arabic, Hindi, and Tamil.
Experience
Head, Business Operations
Sep 2019 — Present · Tamil Nadu, IN
CustomerInsipire.com provides B2B/B2C Referral and Loyalty business in India andabroad such as Indigo, SpiceJet, Pai Group, Malindo Air, Lion Air, Batik Air, Adanigroup, 3M (medical), Real estate companies (Puravankara, Provident, Shobha,Prestige etc.) and many more with CRM, Loyalty solutions, Loyalty Management,Analytics & BI, and Loyalty Marketplace.
Education
Madurai Kamaraj University
Master of Business Administration (MBA), Sales, Distribution, and Marketing Operations, General
1993 — 1995
Coimbatore Institute of Technology
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
1988 — 1992
NEW INDIAN SCHOOL KUWAIT
HIGH SCHOOL, SCIENCE GROUP
1982 — 1988
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