Stephen Paul Lamb
- Role
- Manager Crm Business Analysis at Avanade
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Stephen Paul Lamb
Results oriented executive with a track record of performance in challenging assignments.…
Experience
Manager Crm Business Analysis
May 2018 — Present
Interacting with prospects and clients to understand key CRM requirements across Sales, Services, Marketing and Support. Responsible for identifying, developing and putting into practice the right CRM solutions. Work with delivery teams and stakeholders to translate business requirements. Identify, design and configure CRM solutions, guiding senior client teams, users and IT colleagues. Supporting in-solution design to address client business, interface and performance requirements and design for integration with external systems and business processes.
Skills
- Team Building
- Strategic Planning
- Business Development
- Program Management
- Project Planning
- Market Analysis
- Research
- Advertising
- Credit
- Financial Services
- Customer Retention
- Vendor Management
- Management
- Product Development
- Relationship Management
- Customer Satisfaction
- Marketing Strategy
- Business Process
- Business Strategy
- Retail Banking
- Product Management
- P&L Management
- Project Management
- Business Planning
- Training
- Finance
- Coaching
- Banking
- Risk Management
- Budgets
- Analysis
- Strategy
- Sales
- Competitive Analysis
- Business Analysis
- Team Leadership
- Sem
- Asset Managment
- New Business Development
- Change Management
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