Stephen Parker
- Role
- Director of Implementation - Integrated Products at ServiceTrade
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Stephen Parker
I am a customer service and process-focused SaaS professional with a strong emphasis on…
Experience
Director of Implementation - Integrated Products
Aug 2023 — Present
Responsible for leading a team that configures work flows, transforms data, and onboards customers so they get an ROI on their ServiceTrade investment. This team delivers service for all of ServiceTrade’s integrated products. The scope of these projects frequently includes custom development and third-party integrations.
Skills
- Marketing Automation
- Management
- Account Management
- Software Implementation
- Cloud Applications
- Mentoring of Staff
- Change Management
- Salesforce.com
- Mentoring New Hires
- Cloud Computing
- School Districts
- Training
- Saas
- Customer Service
- Microsoft Office
- Microsoft Excel
- Sales Process
- Sales Operations
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