Stephen Nimako
AWS Certified Solutions Architect - Professional | CompTIA Network + certified | AWS Certified Cloud Practitioner | IT Technician @National Seating & Mobility
- Role
- IT Support Specialist at National Seating & Mobility
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Stephen Nimako
IT Specialist & AWS Solutions Architect with hands-on experience supporting enterprise…
Experience
IT Support Specialist
Jun 2024 — Present · US
Primary IT Support via Phone, Chat, and/or Ticket portal.• Experience working with Windows, 0365, Active Directory and ideally some Azure exposure.• Provision & IT Equipment, accounts and ship them, work incoming tickets.• Maintains ITIL-based best practices for enterprise-wide service desk processes.• Capability to support application and use of systems, tools, and processes within the scope of the service desk.• Ticketing System being used: Manage EngineService Desk plus• Maintains a working knowledge of various applications and system integration and can escalate appropriately to engage Level 3 teams for support.
Education
General Education Development
GED
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.