Stephen Moss

Senior Customer Value Manager - Credit Cards @Tesco Bank

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Senior Customer Value Manager - Credit Cards @Tesco Bank

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Edinburgh, GB

EDUCATION

2001 — 2005

Ulster University

2:1, BA Hons Business Studies

SKILLS

Customer ExperienceBudgetsSales ProcessMarketingProcess ImprovementCoachingStrategySalesManagementCustomer RetentionCustomer Service

ABOUT STEPHEN MOSS

An accomplished Senior Leader in Commercial management with a proven track record in developing and delivering strategic transformation. Currently leading Credit Cards Customer Management for Tesco Bank, balancing performance delivery, customer experience and risk, with defining the strategic direction to deliver excellent customer outcomes now and in the future. I believe in effective leadership through collaboration and treating people with empathy and honesty. I am resilient and enjoy working in challenging environments. I am comfortable in defining strategic direction and decisive and conscientious in achieving goals. I value personal development, have strong people management skills and believe in driving business improvement through the development of others.

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Stephen Moss — Senior Customer Value Manager - Credit Cards at Tesco Bank in Edinburgh, GB | Unifers