Stephen Monks
Software Support Manager (Salesforce) @Arcus Global
Cambridge, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2012 — Present
Software Support Manager (Salesforce) @Arcus Global
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Cambridge, GB
Cloud Software Development and Services company. Our products and services allow organisations ranging from NHS and Local Government to Medium Sized Corporations manage their Information Technology easily and cheaply.
SKILLS
Service DeliveryItilIT ManagementIT Service ManagementSlaNegotiationBusiness ContinuityProcess ImprovementIntegrationManaged ServicesVendor ManagementIT OperationsService ImprovementIT StrategyIT OutsourcingIncident ManagementCall CenterTeam ManagementDisaster RecoveryStakeholder ManagementTeam LeadershipProject PlanningBusiness AnalysisService DeskDeploymentBusiness Process ImprovementData CenterTelecommunicationsProblem SolvingOracle ApplicationsSalesforce.comC#Prince2SecurityGovernanceManagementStrategyTechnical SupportInfrastructureOutsourcing
ABOUT STEPHEN MONKS
Currently a Software Support Manager (predominantly Salesforce.com) with a background as…
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