Stephen Minichiello
Premium Account Management
- Role
- Account Executive, Premier Service at Chicago Cubs
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Stephen Minichiello
With over 4 years as an Account Executive at the Chicago Cubs, and 14 years in premium…
Experience
Account Executive, Premier Service
May 2022 — Present · Chicago, IL, US
Executed premier membership engagement campaign and fulfilled contractual benefits for over one hundred of the highest-spend Chicago Cubs club and suite clients-Led premier service team in revenue renewed in 2023 book of business at 125% to goal-Exceeded all 2024 revenue goals, including revenue renewed (138% to goal), upselling revenue (160% to goal), and extension years (184% to goal)-Managed event budgets, planned premier away game watch party, and premier member casino night events.Managerial Responsibilities-Performed “Manager-On-Duty” (MOD) responsibilities as the in-game premier club and suite management lead for games, concerts & non-baseball events-Oversaw 4 club supervisors and club supervisor lead-Created onboarding documents for premier part-time staff and trained part-time staff members-Developed industry analysis project for premier sales team, and retention training for service team.
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