Stephen Minichello

About Stephen Minichello

Analytical and results-driven operations executive with more than 10 years of experience…

Experience

1. Director of Facilities

   Beam Living

   Jun 2018 — Present · New York, NY, US

   Plans, directs, and coordinates all maintenance operations for a mixed-use asset comprised of 11,200 apartments, 20 commercial locations, totaling 11 million square feet.• Facilitates the direction for a diverse and multidisciplined team consisting of 6 direct reports and 140 indirect reports. Responsibilities include but are not limited to hiring, training, assigning, evaluating, promoting, and terminating staff.• Orchestrates effective margins by monitoring and controlling all spending. Manages and prepares P&L statements, consistently achieving positive revenue growth. • Identifies process or system inefficiencies across all business lines. Defines, plans, communicates, and executes strategic change initiatives and/or objectives to align with company goals. • Develops and implements software, process, and automation systems to streamline and support exponential growth in business operations. • Utilizes data collected from Corrigo, MS Office 365, and Nexus in conjunction with Tableau to understand business dynamics, performance, and impact. • Oversaw the successful development and transition into a new work order management system spanning 8 departments and more than 300 users. Conducted information gathering sessions with end users, collaborated with key stakeholders, and managed the project team from initiation through implementation. Accomplishments:• Conceptualized, developed, and implemented the first maintenance program for Beam Living’s StuyTown operations. • Increased the annual Net Promoter Score (NPS) from 38 to 60 and Google review scores from 3.2 to 4.3.• Achieved 4 consecutive years of reduced spending, decreasing overall operating expenses by nearly $1.7 million (10%) and payroll savings of approximately (8.5%).

Education

• Orange County Community College

  A.S., Criminology

  2003 — 2005

Skills

• Hvac
• Real Estate Development
• Process Scheduler
• Real Estate Transactions
• Corporate Real Estate
• Residential Homes
• Construction Management
• Landlords
• Construction
• Lease Administration
• Team Building
• Yardi
• Strategic Planning
• Contractors
• Real Estate
• Apartments
• Contract Management
• Property Management
• Rentals
• Operations Management
• Facilities Management
• Asset Managment
• Negotiation
• Leases
• Contract Negotiation
• Budgets
• Investment Properties